The Dog Stop - The Colony
5000 Main St Suite 25, The Colony, TX 75056
Overview
The Dog Stop in The Colony, TX is a premium all-inclusive dog care facility offering daycare, boarding, grooming, and training services. Features include live dog webcams, separate indoor/outdoor play areas for big and small dogs, and a membership program called PlayPass with unlimited daycare options. The facility requires proof of vaccinations (Bordetella, DHPP, Rabies) and spay/neuter for dogs over 7 months.
Amenities & Policies
Required vaccinations: Bordetella, Parvovirus, Distemper, Rabies
Policies & Details
Hours & Billing
Care & Play
Requirements
Extras
What Reviews Say
75 reviews analyzedThe Dog Stop - The Colony enjoys overwhelmingly positive reviews (71 of 75 are 5-star) with customers praising the caring staff, clean facility, excellent grooming, and 24/7 camera access that provides peace of mind. Dogs are described as excited to visit and returning happy and tired. The few negative reviews cite communication breakdowns and one grooming oversight, but the owner responds professionally to all feedback. This appears to be a well-run facility with strong customer loyalty and a owner who actively engages with reviewers.
People love
Staff shoutouts
Worth noting
Owner hostile behavior when customer requested discount
“He was incredibly hostile, refused to compromise a single cent, and immediately threatened to send my bill to collections if unpaid before end of the day”
Staff dismissive of customer concerns about dog placement
“She denied receiving any of my emails. The front desk staff was dismissive, stated they "don't know what goes on in the back"”
Grooming oversight - dog returned dirty
“She was completely filthy, smelled horribly, and with mud in her paws”
Communication issues(2 mentions)
“I emailed twice in one week asking for clarification and was ignored”
Grooming quality inconsistency
“She was completely filthy, smelled horribly, and with mud in her paws, forcing me to waste time and money cleaning her elsewhere”
Top Rated
4.9 stars from 96+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 96 reviews.
At a Glance
Pricing
Boarding
$59–$89/night
Daycare
$24–$39/day
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