Pawprints of Vero Beach

Dog returned with pulmonary contusion (bruised lung) and developed sudden fear of men

“My dog was returned to me with a pulmonary contusion (bruised lung) and a sudden fear of men...Their first response to the vet's diagnosis was that WE must have done it.”

Dog sustained burns from equipment (gentle-lead burns on nose, pavement burns on paws)

“Our Aussiedoodle was in shock after one overnight boarding. He had gentle-lead burns on nose that were raw! His paws were red and tender, like pavement burns”

Dog placed in choking collar and couldn't bark for weeks

“They separated our two dogs and one had to have a choking collar placed upon them and couldn't bark for weeks.”

Dog fight incident at pond party event

“This place is a danger zone for dogs. WAY to many dogs in the daycare areas...There was an intacked male all over my neutered male, and they kicked my dog out! Not fair! It's a well put facility but so unorganized. I would NOT trust them with my dog ever! Dog fight central!”

Aggressive handling and owner confrontation

“An employee immediately grabbed my dog and muzzled him while the owner was yelling at an employee in front of everyone. When I demanded my dog back the owner got verbal with me and refused to return him.”

Dog left unsupervised in grooming room with multiple other dogs

“We found that he was stuck in the grooming room with 7-8 other dogs totally unsupervised.”

Pricing concerns(8 mentions)

“Great place, BUT expensive.”

Evaluation/boarding policy rejections(5 mentions)

“Because of this, he was not eligible for boarding. We were advised at the front desk that he was not able to self soothe himself so they would not be able to board our dog.”

Hidden costs or unclear pricing(3 mentions)

“I was not informed of an additional cost for the dogs to be evaluated...I feel like this is in an effort to extract additional costs from me.”

Staff rudeness (specific to trainer Lindsey)(2 mentions)

“When I addressed another trainer, Lindsey, about future training with Sky, she was rude and appeared completely overwhelmed.”