Vero Beach facilities
πŸ•

Veterinary Medical Center of Indian River County

1833 US-1, Vero Beach, FL 32960

4.3
144 Google reviews
Cage-freeLive webcamOutdoor yardGrooming

Overview

Veterinary Medical Center of Indian River County is a full-service veterinary facility offering pet boarding and dog day care in addition to medical services. They provide cage-free accommodations including luxury suites with webcam monitoring, indoor/outdoor play areas, and a securely fenced yard. All pet guests must be current on vaccinations including Rabies, DHPP, and Bordetella, and dogs must pass a temperament test for day care participation.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

127 reviews analyzed

The facility is highly regarded as a premier 24/7 emergency and general care hospital, with exceptional praise for their compassionate handling of euthanasia and end-of-life services. While the majority of clients laud the staff's expertise and the facility's cleanliness, there are isolated but serious 'red flag' complaints regarding aggressive animal handling and strict payment-before-treatment policies. Overall, it is a trusted community staple for complex medical cases and high-quality boarding.

Cleanliness
5.0
Facility
4.9
Staff
4.8
Communication
4.5
Value
4.3
Dog happiness
4.2
Drop-off / pickup
4.0
Safety
3.8

People love

Compassionate End-of-Life Care(18)Emergency Responsiveness(15)Honest Pricing/Refunds(5)

Staff shoutouts

White(12 mentions)Flowers(8 mentions)Fry(5 mentions)Johnson(5 mentions)Geraghty(5 mentions)Jackie(2 mentions)

Worth noting

Allegation of physical mishandling/aggression by a veterinarian during an exam.

β€œDR. FLOWERS LIKES TO BODY SLAM DOGS... he got frustrated with my dog that had an ear infection and body slammed him on the desk... His mouth bled.”

Alleged refusal to treat a critical patient due to immediate payment inability.

β€œWould not treat the cat until they could determine if we could pay that moment... He died of peritonitis 30 hours later.”

Misdiagnosis(4 mentions)

β€œMisdiagnosed my dog. Told me he had a spinal cord injury... HE HAD SWOLLEN ANAL GLANDS!”

Boarding restrictions (No personal items/bedding)(2 mentions)

β€œNo bed, no blanket… and they will not let you bring theirs from home.”

Long wait times(3 mentions)

β€œWe sat over 1 hour without any acknowledgement from this vet and then got up and left!!”

Owner replies to 2% of reviewswarm tone14 repeat customers

At a Glance

Google rating
4.3/ 5
Review score
4.4/ 5
Amenities4 of 14
Reviews144
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Vero Beach

πŸ•

Pawprints of Vero Beach

Vero Beach, FL

4.8Β· 421 reviews
Outdoor yardPool / water playSmall dog areaAccepts puppiesMedication admin+4 more

Contact for pricing

View Details
πŸ•

Dog Kidz Country Daycare & Boarding

Vero Beach, FL

4.5Β· 129 reviews
Cage-freeLive webcamOutdoor yardPool / water playGrooming+2 more

Contact for pricing

View Details
πŸ•

South Paw Canine Country Club

Vero Beach, FL

4.5Β· 110 reviews

Contact for pricing

View Details