South Paw Canine Country Club

Breed discrimination allegations - multiple reviews claim certain breeds were rejected without meeting the dog

“They called me back to set up an interview, asked what breed and I said Black Mouth Cur Hound. She said he was a breed she didn't want there...that in her 19 years, her experience with them had been aggressive.”

Billing/payment disputes - customers claim overcharging and lost prepaid services

“I paid for a daycare package the day before the shut down...She said that was not the right price I should've been paying 270. She was very rude and treated me like a liar.”

Policy inconsistency - fecal screening policy applied inconsistently

“front desk staff said, 'yeah, we've been kind of lax on this policy and so now we're trying to do better.'”

Declining service quality after staff changes(2 mentions)

“Once Taylor left, staff overseeing swim sessions had little to no interactions with our dogs in the pool (i.e. we do all the work) and charges were increased to per dog rather than per session”

Unexpected fees and poor communication about pricing(2 mentions)

“I dropped the dog off, came back a few hours later and was told there would be a $39.00 charge unless I joined their 'club'”

Grooming quality issues

“When I picked her up not a good cut at all in fact the worest cut Frannie has had”