Paws with Claws Pet Spa & Resort
4825 E Warner Rd Ste 21, Phoenix, AZ 85044
Overview
Paws with Claws Pet Spa & Resort is a cage-free, luxury pet boarding and daycare facility in Ahwatukee, Phoenix, offering open room sleeping and private suites for dogs and cats. The facility features a secure backyard with turf, climate-controlled spaces, overnight staff, and requires a temperament evaluation for new dogs. They also provide grooming, training, and doggy daycare services with daily photo updates included.
Amenities & Policies
Required vaccinations: up to date on vaccinations
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
253 reviews analyzedPaws with Claws receives high praise from a majority of long-term clients who value the grooming services, 24-hour pickup flexibility, and the fact that dogs return home tired. However, a significant cluster of 'red flag' reviews alleges aggressive handling, water deprivation, and poor communication regarding medical issues during boarding. While many owners trust the facility implicitly, there is a polarizing divide between those who see it as a 'canine Hampton' and those who report traumatic experiences.
People love
Staff shoutouts
Worth noting
Allegations of physical abuse and aggressive handling
โI also watched the employees wind up and Smack 3 dogs... one employee yanked our dog so hard it broke blood vessels behind her eyes.โ
Neglect of basic needs (Water/Food)
โI watched the doggy cam for 5 hours straight and they did not give those dogs ANY water.โ
Unreported injuries or illness
โWhen I went to pick up Simba they said he'd been limping since Saturday and had an abscess pop... They never once called me!โ
Communication/Phone responsiveness(5 mentions)
โEverytime I call to make a grooming appointment they NEVER ANSWER THEIR PHONES.โ
Kennel Cough outbreaks(4 mentions)
โCost us over $2,000 in vet bills after my dogs stayed here... both ended up with kennel cough even though they had been vaccinated.โ
Pricing transparency/Surprise increases(3 mentions)
โWe were NOT informed of a HUGE price change until we were dropping off our dog for boarding for the week!โ
Top Rated
4.9 stars from 520+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 520 reviews.
At a Glance
Pricing
Boarding
$25โ$130/night
Daycare
$28/day
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