Cleveland facilities
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Pawz N' Clawz, LLC

5555 N Lee Hwy, Cleveland, TN 37312

4.9
174 Google reviews

Overview

Pawz N' Clawz is a family-owned dog boarding and daycare facility in Cleveland, TN operated by Corey and Stephanie Painter. The facility offers both overnight boarding and daily daycare services, with testimonials mentioning updates provided to pet owners during stays. Hours are Monday-Friday for standard services, with weekend appointments available for boarding check-in/checkout.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Daily updates

Extras

Owner operated

What Reviews Say

171 reviews analyzed

Pawz N' Clawz is highly regarded for its exceptionally affectionate staff and 'family-like' atmosphere, with numerous owners noting their dogs return home happy and exhausted. The facility stands out for its consistent communication through daily photos and its willingness to accommodate high-needs pets, including senior dogs and rabbits. While the vast majority of feedback is glowing, there are isolated but serious concerns regarding grooming service accuracy and a complex legal dispute regarding pet ownership.

Staff
5.0
Cleanliness
5.0
Dog happiness
4.9
Facility
4.9
Communication
4.8
Drop-off / pickup
4.8
Value
4.7
Safety
4.5

People love

Daily Photo Updates(15)Post-Daycare Exhaustion(12)Care for Senior/Special Needs Pets(5)

Staff shoutouts

Stephanie(18 mentions)Tammy(5 mentions)Paige(2 mentions)Christina(2 mentions)

Worth noting

Dispute over ownership/legal custody of a dog

“This place has essentially aided my ex boyfriend in stealing my dog... she returned the dog to him anyway.”

Neglect of basic needs (potty/water) and grooming errors

“my dogs immediately rushed to relieve themselves in the parking lot... one of them also could not make it to the car before stopping to poop.”

Grooming quality/Communication(2 mentions)

“groomer decided that I did not need a sanitation service and chose to take it off without consulting me.”

Illness after boarding (Kennel Cough)

“My dogs get sick every time after staying there don't want to risk going back.”

Owner replies to 98% of reviewsAvg response: 2dwarm tone24 repeat customers

Top Rated

4.9 stars from 174+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 174 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities0 of 14
Reviews174
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Contact facility for pricing

Contact

Visit Website+1 423-790-5190Get directions to 5555 N Lee Hwy, Cleveland, TN 37312

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