Pet Palace - South Charlotte

Dog returned with bloody anus - potential injury or neglect

“My dog has came back multiple times with a bloody anus after staying at this place. How can this happen if they are supposed to be supervised?”

Dogs sleeping on cold hard floors without proper bedding

“They have dogs sleeping on the cold hard floors (the ones not in web cam kennels)”

Inconsistent water availability for dogs

“Dogs don't always have fresh water in their bowls”

Grooming quality issues(2 mentions)

“I've dropped my dog off on countless occasions and paid to have him bathed only to get there and he is drenched in pee and I have to give him another bath.”

Facility odor(2 mentions)

“Was not clean and smelled awful.”

Staff professionalism concerns(2 mentions)

“Alison proceeded to scream and yell at me over the phone”