Charlotte facilities
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PetSmart Doggie Day Camp

petsmart

206 S Sharon Amity Rd, Charlotte, NC 28211

3.8
5 Google reviews
Staff overnightAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

PetSmart Doggie Day Camp at the Charlotte Cotswold location offers both dog boarding (PetsHotel) and daycare services. The facility provides overnight stays with Standard Guest Rooms and Private Suites for dogs, plus Kitty Cottages for cats. Features include on-site care with on-call veterinarian, twice-daily exercise walks, medication administration, and add-ons like Training Camp and active pup activities. Safety-certified staff, UV air sanitation, and a hands-on assessment process are in place.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DAPP, Bordetella

Breed restrictions: Breed restrictions apply

Policies & Details

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

5 reviews analyzed

Sentiment is generally positive with a majority of high ratings, though feedback is polarized regarding staff performance. While one customer reported a significant failure in communication and service, others specifically praised the staff's kindness and the facility's ability to make dogs feel comfortable.

Dog happiness
5.0
Staff
4.0

People love

Staff Kindness(2)Dog Comfort

Staff shoutouts

Rodney

Worth noting

Communication and Customer Service

“The lack of communication and customer service was appalling.”

At a Glance

Google rating
3.8/ 5
Review scoreInsufficient topic coverage
Amenities8 of 14
Reviews5
Repeat customersNumber of reviews that mention returning or being a regular customer.1

Pricing

Contact facility for pricing

Contact

Visit Website+1 704-366-3807Get directions to 206 S Sharon Amity Rd, Charlotte, NC 28211

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