PetSmart Doggie Day Camp
petsmart9041 Snowden Square Dr, Columbia, MD 21046
Overview
PetSmart PetsHotel & Doggie Day Camp in Columbia, MD is a national chain facility offering overnight boarding for dogs and cats with various accommodation options including Standard rooms and Private Suites, plus daycare services. The facility features safety-certified staff, on-site care with on-call veterinarian, UV air sanitation, and provides daily exercise walks, personalized playtime, and medication administration for an additional fee.
Amenities & Policies
Required vaccinations: Rabies, DAPP, Bordetella, FVRCP
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
8 reviews analyzedReviews are overwhelmingly positive (7 of 8 are 5-star), with particular praise for staff friendliness and dog happiness. However, the single negative review highlights significant operational issues including slow drop-off/pick-up times, understaffing at the front desk, and a problematic system that loses customer information. The facility excels in customer experience when fully staffed but needs improvement in operational efficiency.
People love
Worth noting
System frequently loses customer/dog information
“My husband and I have given staff our dog's information several times and the system seems to 'lose' it every week.”
Slow drop-off/pick-up process
“It's very slow when dropping off my dog and picking him up. There's only one staff member at the desk.”
Understaffing at front desk
“There's only one staff member at the desk and seems as though they don't care how many people are online.”
At a Glance
Pricing
Boarding
$35–$200/night
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