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PetSmart Doggie Day Camp

Name: PetSmart Doggie Day Camp
Address: 5500 Greenville Ave Ste 900, Dallas, TX 75206, Dallas, TX, 75206, US
Telephone: +1 469-232-2030
Rating: 3.7

5500 Greenville Ave Ste 900, Dallas, TX 75206

3.7

3 Google reviews

Staff overnightAccepts puppiesMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

PetSmart PetsHotel & Doggie Day Camp is a chain boarding and daycare facility located inside the PetSmart store at 5500 Greenville Ave in Dallas. It offers overnight boarding for dogs and cats with various room options including Standard Guest Rooms, Private Suites, and Kitty Cottages, plus Doggie Day Camp for daytime care. The facility provides on-site care with safety-certified staff, twice-daily exercise walks, medication administration, and add-ons like grooming and training services.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DAPP, Bordetella

Breed restrictions: Breed restrictions apply - specific breeds not listed

Policies & Details

Hours & Billing

Drop-off hours:7am-9pm

Pick-up hours:7am-9pm

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

3 reviews analyzed

The facility receives polarized feedback, with high praise for its grooming services and day camp activities which are described as engaging and affordable. However, there are notable concerns regarding retail staff professionalism and inconsistent communication regarding store policies. While the pet-care side (grooming and camp) appears strong, the customer service experience at the front end has driven at least one customer to competitors.

Dog happiness

5.0

Value

5.0

Staff

3.0

Communication

2.0

People love

Day camp activities and pricingGrooming quality for anxious dogs

Staff shoutouts

Roxan

Worth noting

Staff attitude and communication

“the cashier immediately got on her walkie-talkie and said I was upset when I only let her know it had never been brought to my attention.”

At a Glance

Google rating

3.7/ 5

Review scoreInsufficient topic coverage

Amenities7 of 14

Reviews3

Repeat customersNumber of reviews that mention returning or being a regular customer.1

Pricing

Contact facility for pricing

Contact

Visit Website +1 469-232-2030 5500 Greenville Ave Ste 900, Dallas, TX 75206

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