PetSmart Doggie Day Camp
3641 Truxel Rd, Sacramento, CA 95834
Overview
PetSmart PetsHotel & Doggie Day Camp is a boarding and daycare facility located inside the PetSmart store at 3641 Truxel Rd in Sacramento, CA. The facility offers overnight boarding with on-site care and on-call veterinarian services, along with Doggie Day Camp for daytime care. Additional services include grooming and training, with medication administration available for an extra fee.
Amenities & Policies
Required vaccinations: Rabies
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
6 reviews analyzedThe facility has a polarized reputation with several 5-star ratings but a significant 1-star review highlighting concerns about animal welfare and understaffing. While some staff members like Shirley are praised for service, a detailed complaint suggests that management may be dismissive of dogs in distress and that the facility operates with minimal personnel.
People love
Staff shoutouts
Worth noting
Staff dismissiveness regarding animal distress
“I approached the trainer... she said the dog is ok and dismissed me. I went up to the manager, and she said there’s only one person at the pet hotel and they are doing their best.”
Understaffing
“she said there’s only one person at the pet hotel and they are doing their best”
Lack of empathy/care for distressed animals
“No one even made an effort to see if the dog was ok or maybe try to calm it down.”
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Sacramento
Cha Cha's Doggie Daycare
Sacramento, CA
From $65/night
View DetailsDaack Pack
Sacramento, CA
Contact for pricing
View DetailsGeo and Fido's Doggy Daycare & Boarding
Sacramento, CA
From $40/night
View Details