Southlake facilities
🐕

PetSmart Doggie Day Camp

200 Vlg Ctr Dr, Southlake, TX 76092

3.0
2 Google reviews
Staff overnightAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

PetSmart PetsHotel & Doggie Day Camp in Southlake, TX is a chain facility offering overnight boarding for dogs and cats with on-site care and on-call veterinarian. The facility features Standard Guest Rooms, Private Suites, and Kitty Cottages, with upgrades including additional day camp, training sessions, and grooming services. Safety measures include UV air sanitation and safety-certified staff.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DAPP, Bordetella

Policies & Details

Care & Play

Group play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

2 reviews analyzed

The feedback for this location is polarized and limited, consisting of one 5-star rating with no context and one 1-star review detailing poor front-desk service. The negative review highlights significant issues with staff attentiveness, long wait times at the counter, and a lack of professional courtesy.

Staff
2.0
Drop-off / pickup
1.0

Worth noting

Poor customer service and staff indifference

“Other staff walked by us with no acknowledgement. When Ann came back up, there was no hello or sorry for the wait or even eye contact.”

At a Glance

Google rating
3.0/ 5
Review scoreInsufficient topic coverage
Amenities8 of 14
Reviews2

Pricing

Contact facility for pricing

Contact

Visit Website+1 817-251-6848Get directions to 200 Vlg Ctr Dr, Southlake, TX 76092

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Southlake

🐕

Elite Suites Pet Resort - Southlake

Southlake, TX

4.6· 274 reviews
Cage-freeLive webcamOutdoor yardSmall dog areaAccepts puppies+5 more

Contact for pricing

View Details
🐕

Southlake Classic Pet Retreat

Southlake, TX

4.6· 166 reviews
Outdoor yardPool / water playAccepts puppiesGroomingClimate controlled+1 more

Contact for pricing

View Details
🐕

Fireplug Inn

Southlake, TX

4.7· 85 reviews
Outdoor yardSmall dog areaAccepts puppiesGroomingClimate controlled

From $55/night

View Details