Madison facilities
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Petz Pack

132 Harbor Glen Dr SW, Madison, AL 35756

4.9
96 Google reviews
Cage-freeStaff overnightOutdoor yardSmall dog areaMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

Petz Pack is a locally family-owned dog boarding and daycare service operating in the Madison, AL area. They provide in-home boarding with thoroughly vetted host families at $40 per night, offering 24-hour emergency care and daily photo/video updates. The service eliminates traditional kennel boarding in favor of home-based care with hosts who undergo background checks, home inspections, and behavior training.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

96 reviews analyzed

Petz Pack (formerly Petz Carlton) receives near-universal acclaim for its cage-free, in-home boarding model that treats pets as family members. Customers consistently highlight the daily photo updates and the staff's expertise in handling dogs with anxiety or rescue backgrounds. The facility is praised as a superior alternative to traditional kennels, providing a stress-free environment where dogs return home happy and well-socialized.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Communication
5.0
Facility
4.9
Drop-off / pickup
4.8
Value
4.7

People love

In-home environment(42)Photo/Video Updates(35)Anxiety/Rescue Support(12)

Staff shoutouts

Mike(18 mentions)Melissa(14 mentions)Tatiana(7 mentions)Courtney(4 mentions)

Worth noting

Pricing/Discounts(2 mentions)

“Just wish it was a little cheaper when you have 2 dogs.”

Owner replies to 98% of reviewsAvg response: 1dwarm tone28 repeat customers

Top Rated

4.9 stars from 96+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 96 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities9 of 14
Reviews96
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$40/night

Contact

Visit Website+1 256-682-4078Get directions to 132 Harbor Glen Dr SW, Madison, AL 35756

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