Milton facilities
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Pinebrook Kennels

524 Lake Rd, Milton, VT 05468

4.8
68 Google reviews
Staff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Pinebrook Kennels is a family-owned boarding facility in Milton, VT operated by a professional dog trainer and veterinary technician who live on-site. Dogs board at $50/day (cats $25/day) with all-inclusive services like playtime in their 9000 sq/ft grass yard, pool time, and medication administration at no extra cost. The facility offers separate accommodations for small dogs, climate control, and one-on-one play with staff.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella, FVRCP, FeLV/FIV negative, negative fecal with Giardia

Policies & Details

Hours & Billing

Drop-off hours:7am-10am
Pick-up hours:4pm-7pm
Checkout time:11am
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:50% of the bill for time originally booked
Holiday surcharge — 50% of booked stay if cancelled with less than 7 days notice

Care & Play

Solo play
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — 10% off for 2 pets, 15% off for 3 pets
Senior dog accommodations
Owner operated

What Reviews Say

68 reviews analyzed

Pinebrook Kennels receives overwhelmingly positive reviews with 58 of 68 reviews being 5-star. Customers consistently praise the caring staff, excellent communication, and the individual attention their dogs receive. The facility is lauded as ideal for dogs with behavioral issues or anxiety, with many long-term customers driving significant distances. Two minor concerns emerged: a dog returning with self-inflicted injuries (addressed by staff) and a billing dispute. The owner responds to nearly all reviews with a professional, warm tone within 1-2 days.

Dog happiness
4.9
Staff
4.9
Communication
4.9
Cleanliness
4.8
Safety
4.8
Facility
4.8
Value
4.5
Drop-off / pickup
4.5

People love

Exceptional staff care and compassion(25)Excellent communication and responsiveness(15)Dogs love it and return happy/exhausted(18)Great for dogs with behavioral issues/anxiety(8)Individual attention vs. group boarding(6)Clean, quality facility(8)

Staff shoutouts

Chris(3 mentions)Missy(2 mentions)

Worth noting

Dog returned with self-inflicted injuries (chewed leg/tail) requiring vet visits

“My dog has come back now multiple times with his leg or tail chewed up so bad that I need to go immediately to the vet.”

Billing dispute after alleged cancellation

“They charged me 350 after never even having my dogs at all.”

Limited access hours (closed at 11am)(2 mentions)

“their closing everyday at 11 am was VERY inconvenient for us.”

No overnight staff presence

“there isn't someone with the dogs at night. They are viewed through a camera.”

Owner replies to 96% of reviewsAvg response: 1dprofessional tone15 repeat customers

Top Rated

4.8 stars from 68+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 68 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.8/ 5
Amenities10 of 14
Reviews68
Repeat customersNumber of reviews that mention returning or being a regular customer.15

Pricing

Boarding

$50/night

Daycare

$50/day

Contact

Visit Website+1 802-893-3451Get directions to 524 Lake Rd, Milton, VT 05468

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