Play Dog Excellent

Citronella spray used on dogs without owner consent

“They sprayed my dog in the face with citronella... repeatedly. Bad training practices from ignorant trainers.”

Staff rudeness/poor customer service

“The manager, Nancy, is very rude, intense, and difficult to work with.”

Failure to return customer calls

“I have called this place twice and left messages and nobody returns a call.”

Potential breed discrimination claims

“My sweet Goldendoodle puppy was 'dismissed & rejected' before they ever even asked to meet him or anything about him. They discriminate terribly!”

Citronella spray usage on dogs(4 mentions)

“They sprayed my dog in the face with citronella... repeatedly. Bad training practices from ignorant trainers.”

Staff communication/call backs(3 mentions)

“I have called this place twice and left messages and nobody returns a call.”

Staff attitude at front desk(3 mentions)

“When I went into the lobby and had to stand there for a good moment without being greeted, once they did great me, they had an attitude to every response”