New York facilities
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Playground Pups

664-668 Amsterdam Ave, New York, NY 10025

4.4
91 Google reviews
Cage-freeStaff overnightSmall dog areaAccepts puppiesGroomingTrainingClimate controlledOvernight potty breaks

Overview

Playground Pups is a family-owned dog daycare and boarding facility on the Upper West Side of Manhattan offering daycare, boarding, grooming, training, and puppy playgroup services. They provide crateless boarding with overnight staff supervision, climate-controlled facilities, and divide dogs into playgroups based on size and temperament. All dogs must pass a half-day assessment and provide proof of Rabies, Distemper/Parvo, and Bordetella vaccinations.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP/Distemper, Bordetella

Policies & Details

Care & Play

Group play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 7 months

Extras

Owner operated

What Reviews Say

90 reviews analyzed

Playground Pups is highly regarded by a loyal local clientele for its 'family feel' and exceptional handling of puppies and medical emergencies. While the majority of dogs are described as 'pulling to get inside,' the facility faces serious but infrequent allegations regarding administrative errors, such as releasing dogs to the wrong owners and inconsistent grooming results. Overall, it is a high-energy environment praised for its staff's genuine affection for animals, though some customers find the pricing high and the cleanliness of the facility lacking.

Dog happiness
4.9
Staff
4.8
Communication
4.5
Facility
4.2
Drop-off / pickup
4.0
Value
3.5
Safety
3.2
Cleanliness
3.0

People love

Medical Emergency Handling(2)Puppy Socialization(4)Staff Passion(15)

Staff shoutouts

WilliamLeaGail(2 mentions)Elaine

Worth noting

Handing dog to wrong customer

“The owner just let my dog get away with another customer, and didn't even care to apologize..”

Medical/Skin issues post-boarding

“she developed a rash all over her body and now for the past few weeks has been itching herself nonstop”

Allegations of animal abuse/neglect

“These people abuse animals. They don’t feed dogs when there supposed to”

Odor/Sanitation(2 mentions)

“The place also smells like dog urine.”

Grooming quality/Price(3 mentions)

“They don’t follow owners instructions... it is also one of the most expensive grooming services in the area.”

Feeding errors(2 mentions)

“They failed to feed her the special food that I dropped off for her, and fed it to another dog instead.”

Owner replies to 22% of reviewsdefensive tone12 repeat customers

At a Glance

Google rating
4.4/ 5
Review score
4.0/ 5
Amenities8 of 14
Reviews91
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website+1 212-362-5221Get directions to 664-668 Amsterdam Ave, New York, NY 10025

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