Preppy Pet Tempe
preppy pet4415 S Rural Rd #1-5, Tempe, AZ 85282
Overview
Preppy Pet Tempe offers customized dog boarding and daycare services with cage-free and private overnight options, climate-controlled play areas for different size dogs, and full grooming capabilities. Newly owned by the Romano family, the facility prioritizes safety and affordability, featuring overnight pet sitters for potty breaks and accommodating all breeds, sizes, and other small animals.
Amenities & Policies
What Reviews Say
277 reviews analyzedPreppy Pet Tempe is highly regarded for its affordability and the exceptional skill of its grooming staff, particularly with anxious or rescue dogs. However, the facility faces significant and recurring criticism regarding its cleanliness, with many customers reporting a powerful urine odor in the lobby and pets returning home soiled. While the new management is praised for being caring and communicative, a subset of reviews highlights serious concerns regarding sanitation and medical oversight during long-term boarding.
People love
Staff shoutouts
Worth noting
Sanitation and Hygiene
“When I picked him up, his bottom and all 4 paws were covered in dried liquid feces... the gal at the desk said they didn't have time to clean him.”
Medical Neglect/Injury
“My dog came home with non stop bloody stool and vomit... the rude manager hung up in my face twice and told me both my vets were lying.”
Extreme Odor
“The smell of urine was so bad it made me vomit. Walking through the door, we should’ve turned around.”
Strong urine/feces odor in lobby(18 mentions)
“The lobby was extremely hot and smelled awful.”
Dogs returning home smelling of urine(14 mentions)
“He absolutely reeked of urine from head to toe.”
Grooming quality/accuracy(9 mentions)
“Groomer didn't listen to anything I asked for as they basically shaved my dog down to no hair.”
At a Glance
Pricing
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