Pride & Joy Kennels
59 Nash Rd, Windham, ME 04062
Overview
Pride and Joy Kennels is a family-run pet care facility in Windham, Maine offering boarding, doggy daycare, and grooming services. They have been licensed by the Maine Dept of Agriculture for over 30 years. The facility provides outdoor play areas for daycare and requires vaccinations including rabies, distemper, and kennel cough for all pets.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Kennel Cough
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
36 reviews analyzedThe facility shows a stark divide: the majority (28/36) of reviews are highly positive, praising the friendly owner, reasonable prices, and happy dogs. However, a concerning minority (5 reviews, all 1-2 stars) describe serious incidents including a dog death, injuries, unsanitary conditions, and traumatized animals. The lack of owner responses to any reviews—positive or negative—suggests poor engagement. While most customers have wonderful experiences, the severity of the negative reviews (dog death, injuries requiring veterinary care) represents significant red flags that prospective customers should carefully consider.
People love
Staff shoutouts
Worth noting
Dog died at facility with no explanation provided
“I left my dog with pride and joy for what was supposed to be a week, he died on his 2nd day there and I've never been given an explanation.”
Dogs returned injured with unexplained bruises
“He had bruises under all his legs, stomach, private area like he had been in a hoist for a long time or possibly tangled up from being left on a run with no supervision for a lengthy time.”
Dogs returned sick with bloody diarrhea and injuries
“The oldest 4 years was throwing up and had bloody diarrhea clearly very ill.”
Denied access to view kennel areas
“I asked to see all of the kennel areas and was denied entry.”
Dogs left in filthy conditions
“My dog layed in a filthy bed, which was clean when I brought it in.”
Poor communication/lack of response from owner(3 mentions)
“It took him days to even respond back to us with a very non-caring attitude.”
Dogs stressed from excessive barking/noise(2 mentions)
“A non-stop cacophony of barking in the back. When employees need to put on hearing protection to go into the kennel area, how do you think that is on a dog's sensitive ears?”
Feeding instructions not followed(2 mentions)
“They hadn't followed the feeding schedule (1/2 cup morning and evening) because half the food, which we had packaged, was not used.”
Dogs returned traumatized/smelling bad(3 mentions)
“She was traumatized.”
Dogs lost weight during stay
“He had visibly lost weight - his ribs were showing and he smelled really bad.”
At a Glance
Pricing
Boarding
$25–$40/night
Daycare
$20/day
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