Priority Pet Boarding Services Inc.

Physical injuries and neglect (burned paws, limping, incorrect equipment used)

“Lucy’s paws were badly burned during the last heatwave, likely from being walked on hot pavement... the sitter used Lucy’s indoor collar instead of the no-pull harness.”

Unsupervised/undisclosed socialization leading to injury

“She came home with broken whiskers and a big black mark on her nose and some scratches in her chest... we were not told our cat would be socializing with other cats.”

Sitter-specific issues(2 mentions)

“I do not think the food was spilt, I believe it was kept by the sitter... I also did not get the food scoop back.”

Defensive owner response

“The response was dismissive and unprofessional. Instead of taking responsibility, the owner deflected responsibility, emphasizing their '99.999999%' satisfaction rate.”