Puppy Tale Lodge

Rude staff behavior when inquiring about services

“The lady on the phone was rude when I ask for information. So was the groomer that opened the door for me when I physically went to ask for information he was rude, rushing, and told me to just go online and look for it himself.”

Botched grooming haircut requiring correction elsewhere

“Emailed them and gave specific directions on the kind of haircut we wanted for our dog. Had to take the dog to another groomer to fix the botched haircut. Never again...”

Unexpected pricing for grooming services

“Dropped off my dog (10 lbs) with the expectation that the groom cost would be around $110 + $15 for a deep teeth clean. Picked her up and was charged $175 instead, $50 more than expected and still before tip.”