Ranger's Pet Outpost and Retreat®
1239 Minnesota Ave, Winter Park, FL 32789
Overview
Ranger's Pet Outpost and Retreat® is a premium dog boarding and daycare facility in Winter Park, FL offering overnight lodging, doggie daycare, and grooming services. The facility features size-based pack play groups, requires spay/neuter for group activities, and has received awards including #1 Best Doggie Daycare 2023 from Orlando Magazine. New client enrollment operates on limited annual windows, and the facility has strict vaccination requirements including canine influenza and bordetella.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Parvo, Canine Influenza, Bordetella, FVRCP, Feline Leukemia
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
155 reviews analyzedRanger's Pet Outpost and Retreat is a highly-regarded facility characterized by extreme customer loyalty, with many clients visiting for over 10-15 years. While existing clients praise the exceptional care, specialized grooming, and the staff's ability to handle reactive dogs, the facility is notoriously difficult to enter due to a unique 'open enrollment' policy once a year. This policy, while intended to maintain quality for current members, is a major source of frustration and negative reviews for prospective customers.
People love
Staff shoutouts
Worth noting
Highly restrictive 'Open Enrollment' policy (once a year in Jan/Feb) leads to significant friction with new or returning-after-absence clients.
“unfortunately it sucks that they won’t take new clients except ONCE A YEAR and that’s in January.”
Health incident (Kennel Cough) and perceived dismissive response from staff regarding medical concerns.
“I brought my dog home with kennel cough... when I did [call] the girl on the phone was flippant.”
Exclusivity/Enrollment Policy(6 mentions)
“Called to ask about lodging, and because I hadn't been in a while they told me I could call back in 9 months when it was 'open enrollment'.”
Phone Etiquette(4 mentions)
“The guy who answered the phone sounded snooty... the way you say it is OBNOXIOUS.”
Small dog area size
“Small pet area needs to be enlarged So pets are not so crowded.”
At a Glance
Pricing
Boarding
$45–$68/night
Daycare
$38–$55/day
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