Uptown Dog
701 Clay St, Winter Park, FL 32789
Overview
Uptown Dog is Winter Park's premier canine facility offering boarding, daycare, grooming, and training services. They feature two AstroTurf yards (separate areas for big and small dogs), hand-drying grooming services, and require Canine Influenza vaccination for all services. Boarding rates range from $30-70/night depending on dog size, with cats at $25/night.
Amenities & Policies
Required vaccinations: Rabies, Bordatella, Canine Influenza, Distemper
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
70 reviews analyzedUptown Dog presents a polarizing experience: long-term regulars and grooming clients praise the facility for its affordability and the exceptional skill of groomers like Ace. However, a significant cluster of negative reviews raises serious concerns regarding safety, including unsupervised dog bites, lack of water access, and poor management responsiveness to incidents. While many dogs leave happy and exhausted, the facility appears to struggle with overcrowding and inconsistent communication during peak boarding times.
People love
Staff shoutouts
Worth noting
Unsupervised injuries and bite marks
“I noticed he had what looked like a tooth mark bite on his face... the girl at the front desk said that an incident report hadn't been written up.”
Dehydration/Lack of water access
“When they got home they drank tons of water which proved to me they hadn’t had water while there.”
Overcrowding and excessive crating
“When they opened the door to the very small room it was filled with cages full of dogs all barking. The cages were stacked on each other.”
Poor communication/Management responsiveness(4 mentions)
“I tried for two weeks to get a manager on the phone, probably called about 10-15 separate times.”
Inaccurate scheduling/Booking errors(2 mentions)
“I walked in to drop off the dog... she stated that my appointment wasn't till Saturday.”
Hidden fees/Price changes
“I was charged 35/ night instead of the 30 I was quoted... They didn’t even call or email to notify me.”
At a Glance
Pricing
Boarding
$30–$70/night
Daycare
$15–$32/day
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Winter Park
Hounds Town Orlando - Winter Park
Winter Park, FL
From $60/night
View DetailsWinter Park Paws Dog Daycare & Suites
Winter Park, FL
From $77/night
View DetailsRanger's Pet Outpost and Retreat®
Winter Park, FL
From $45/night
View Details