Rapawzel Dog Grooming & Day Care

Cat injured during grooming - quicks cut to nub and bleeding

“My friend's cat was groomed here recently and they sent the cat home with his quicks cut to a nub and BLEEDING!!”

Cat nails cut too short causing bleeding

“My cat's nails were bleeding. It wasn't one nail… it wasn't two nails… it was AT LEAST 3 nails that were cut deep and bleeding.”

Dog ear snipped during grooming

“They did the opposite of what I wanted and they snipped his ear, no bueno!”

Dog dehydrated after grooming session

“When I picked him up after four hours he was dehydrated”

Muzzle caused injury/line on dog's nose

“He was dehydrated and had a line on his nose from the tightness of the muzzle”

Not following owner instructions(2 mentions)

“I brought my dog in for grooming and clearly asked that she be kept fluffy, especially since it's winter. Unfortunately, she was shaved very short, opposite of what I requested.”

Pricing confusion/discrepancy

“I was told about $150 for bath and deshedding... I was charged $140 for a bath and $3.00 extra if I don't bring my own shampoo? I was repeatedly told I was getting a 20% discount as a new client and that my total was $275 after said discount. When I received my itemized receipt I was charged fully price”