Royal Pooch Pet Services
125, 8888 Country Hills Blvd NW, Calgary, AB T3G 5W6
Overview
Royal Pooch Pet Services is a home-style boarding and pet sitting facility in Calgary NW, founded by Krista DeCarle in 2011. They offer pet boarding, pet sitting, potty breaks, and Pet First Aid Training. The business is licensed, bonded, and insured, but currently not accepting new boarding clients—only pet sitting and potty break bookings.
Amenities & Policies
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What Reviews Say
4 reviews analyzedThe facility receives high praise from long-term clients and students of the owner's first aid courses, highlighting a high level of expertise and genuine care for animals. However, there is a significant discrepancy in customer service experiences, with one reviewer reporting highly unprofessional and aggressive verbal communication. Overall, dogs seem very happy and well-cared for, but the owner's interpersonal interactions with humans appear polarized.
People love
Staff shoutouts
Worth noting
Owner temperament and verbal aggression
“Very distesepctfull owner, became very irate and yelled at me every chance she got”
Customer Service/Tone
“So rude over the phone I could not keep conversing with her”
At a Glance
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