Springbank Pet Resort - Daycare
104 Commercial Ct, Calgary, AB T3Z 2A5
Overview
Springbank Pet Resort is a veterinarian-owned luxury pet facility in Calgary offering dog boarding, daycare, grooming, and training. The facility features individual fenced runs with 4 daily outdoor trips, separate areas for small/toy breeds and senior dogs, and accommodates intact dogs. Pricing starts at $58/night for dog boarding with upgrades available, and holiday stays require a 50% deposit.
Amenities & Policies
Required vaccinations: DA2PP, Rabies, Bordetella, FVRCP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
593 reviews analyzedSpringbank Pet Resort is highly regarded for its professional facility and the peace of mind provided by the adjacent veterinary hospital, making it a top choice for senior or medical-needs pets. While the vast majority of clients report happy, exhausted dogs and praise the staff's expertise with reactive animals, there are localized but serious complaints regarding hygiene (pets returning covered in urine) and inconsistent grooming experiences. The facility's strict mid-day closure is a recurring logistical frustration for some owners.
People love
Staff shoutouts
Worth noting
Hygiene/Sanitation Neglect
“When we picked her up she was covered in urine... My two 8 month old puppies came home reeking of urine and feces with literal chucks of poop stuck to them.”
Grooming Injuries/Trauma
“When I got her back 10-15 minutes later she's panting like crazy and has blood on her nose... found out that my dog was held down by three people.”
Mid-day closure inconvenience(5 mentions)
“It shuts down for 1.5 hours right in the middle of the day... it’s a huge pain to get there before noon or you get stuck waiting.”
Lack of updates/photos unless requested(6 mentions)
“I received no updates or photos (the other places I've taken them post updates on Instagram).”
Smelling like urine upon pickup(5 mentions)
“My dog came out smelling like urine and even felt dirty. Having him in the car for the ride home was nauseating.”
Top Rated
4.7 stars from 604+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 604 reviews.
At a Glance
Min puppy age
16 months
Pricing
Boarding
$58–$68/night
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