Ruff House Dog Resort

Supervision failure leading to self-mutilation

“Max, unmonitored for an extended period, resorted to self-mutilation by chewing his tail fur due to anxiety and boredom.”

Medical neglect/Medication error

“the dropper bottle had never been used due to a manufacturer issue... each staff member who the manager said she spoke with lied about having given drops.”

Physical injury (Paw pad damage)

“All four of his paws were cut, torn, and bleeding. His nails are worn almost to the quick.”

Pricing Transparency & Fees(5 mentions)

“Pricing is not transparent. They charge a base price that only includes the kennel... then you choose an activity package.”

Lack of Webcams(4 mentions)

“The only thing that I think would make it even better is if they had cameras so that I could watch my dog live.”