Scottsdale Pet Hotel
2700 N Scottsdale Rd, Tempe, AZ 85288
Overview
Scottsdale Pet Hotel offers dog and cat boarding with climate-controlled accommodations, daily playtimes, and outdoor turf areas with misters and water pools. Daycare includes supervised playgroups and flexible hours, while grooming services are available for both dogs and cats. The facility enforces vaccination requirements (Rabies, Distemper/Parvo, Bordetella for dogs; Rabies and FVRCP for cats) and provides medication administration with additional fees.
Amenities & Policies
Required vaccinations: Rabies, Distemper/Parvo, Bordetella, FVRCP
What Reviews Say
157 reviews analyzedThe facility receives high praise for its affordability, friendly staff (specifically Sean and Laura), and successful pet adoptions. However, there is a disturbing polarity in reviews, with a small number of catastrophic reports involving pet deaths and severe medical neglect. While regular daycare users are highly satisfied, long-term boarding for senior or medically fragile pets appears to carry significant risks based on recent negative feedback.
People love
Staff shoutouts
Worth noting
Animal death/Severe medical neglect
“My cat died after they kept her for a week. They returned her covered in feces and mucous... They did not call us to let us know Mia was sick.”
Allegations of physical abuse/Demeanor change
“Once we picked him up from here we noticed his demeanor was very different... all signs point to physical abuse.”
Sanitation/Hygiene failure
“When I entered... it reeked of piss. The stenched was overwhelming... she had piss and stench all over her and her eyes had green gunk.”
Hygiene/Smell upon pickup(4 mentions)
“Our dog was filthy, covered in a greasy film... She came home and had to urinate so badly.”
Adoption process/Communication(4 mentions)
“The price on which we were adopting the dog changed from start to finish... they didnt know [about the health].”
Health issues (Kennel Cough/Infections)(2 mentions)
“My dog picked up kennel cough... The vet bill was over $600.”
Top Rated
4.6 stars from 160+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 160 reviews.
At a Glance
Pricing
Boarding
$43–$60/night
Daycare
$20–$31/day
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