Smoochie Poochies

Allegation of grooming injury and lack of accountability

“Hear they’ll use the wrong clippers... let the dog fall off the table having a seizure, then take no responsibility.”

Kennel Cough outbreaks

“There was an outbreak of Kennel cough... the day we picked him up he was coughing and so sick.”

Dismissal of high-energy dogs/Requirement for weekly commitment(5 mentions)

“told us he could no longer do drop-in visits because he is 'too high energy' and will only let us continue if we commit to bringing him for a minimum of once per week.”

Unfinished grooming services charged at full price(2 mentions)

“They called me 20 minutes after dropped my dog off saying was not able to finish because he was not behaving... I had to pay the full price.”

Difficulty with phone communication/scheduling(3 mentions)

“I called them twice to setup training time... never returned my call.”