Sniffers Doggie Retreat & Training Center

Severe injury due to facility design (dog attacked through wire mesh/chicken wire separating kennels)

“The attacking dog was able to get ahold of him under the wire... Ghost is now spending 2 nights at the hospital.”

Physical injury/Trachea damage attributed to staff handling

“My puppy got trachea damage from the staff pulling on the leash too hard.”

Defensive/Unprofessional owner responses to serious incidents

“seeing the owner's response below referring to a customer and dog owner of an injured pet under their care as 'Karen' is pretty pitiful.”

Evaluation inconsistencies/errors(3 mentions)

“I explained that these evaluations seemed inconsistent with their behaviors and I thought they probably swapped the dogs accidentally.”

Grooming scheduling/communication issues(3 mentions)

“they just mentioned that 'we are unable to groom him' without citing a reason.”

Lack of proactive updates(2 mentions)

“they don't provide updates on the individual dogs after the observation period ends.”