Social Pawz

Dog death - no explanation, no call, no apology provided to owner

“They did something to my very healthy baby he ended up dying. Literally no explanation . No calls. No apologies. No nothing.”

Dog attacked and injured by another dog - no staff supervision present

“My dog was left to bleed out all day when another bit his ear off and I was not aware... there were no caretakers present in the video.”

Dog killed by another dog on premises - safety breach, no cameras in incident area

“My Dog Charlie was Killed at Social Pawz... A 14 year Dog Doberman (viktor) known to be aggressive killed her... They don't have cameras (that I know of) where you can watch your dog throughout the day, but honestly, I prefer that.”

Dog contracted illness from facility - no communication to owner

“We picked him up on Monday and noticed immediately that he had a bad cough... Social Pawz told us absolutely nothing about this... they were disinfecting it.”

Staff unfriendliness at front desk(3 mentions)

“We walked into a young man and woman at the desk. She never looked up to acknowledge us”

Tour policy issues(2 mentions)

“I called early in the morning for a tour and they told me to come after 2:00pm. I drove 42 min to get there and they told me they can't show me the facility in the afternoons”

Aggressive/hostile staff behavior

“He started having an attitude. He then got loud... He then CHASES AFTER ME! I felt so threaten! He was screaming at me and calling me names!”