Social Pet at Charlotte
3814 Monroe Rd, Charlotte, NC 28205
Overview
Social Pet at Charlotte is a locally owned dog boarding and daycare facility with three Charlotte-area locations, offering lodging, daycare, grooming, and training services. The facility features live stream webcams, enrichment-focused daycare with hand-selected playmates, vacation-style accommodations, and a unique approach that customizes care based on each dog's unique personality. They have a Canine Preparatory School for training and The Salon for grooming services.
Amenities & Policies
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
339 reviews analyzedSocial Pet at Charlotte is highly regarded for its 'enrichment-based' approach, with customers frequently praising the detailed daily report cards and high-quality photos. The facility is noted for being exceptionally clean and welcoming, particularly for anxious or timid dogs who benefit from the small-group play structures. While the majority of feedback is glowing, some customers have noted frustrations with phone responsiveness and occasional scheduling errors in the grooming department.
People love
Staff shoutouts
Worth noting
Sanitation/Health concerns (dogs getting sick)
“this is the third time he has gotten sick after staying at their facilities. I wish they would sanitize better.”
Hygiene/Waste management
“The dog bed was returned in a plastic bag with fecal matter all over it.”
Injury (Paw burns)
“My pup burned his paw pads from this place! I DO NOT recommend this place!”
Communication/Phone responsiveness
“They don’t answer the phone regularly or call you back. Very annoying.”
Grooming scheduling/disorganization
“I showed up for an appointment, waited 30 minutes only for them to tell me I wasn’t on the schedule.”
Excessive crating/Lack of play
“I was upset to see that he was crated majority of the day... what's the point of day care if he is crated all day?!”
Pricing
“Great place but 78.00 a night seems pricey.”
Top Rated
4.8 stars from 364+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 364 reviews.
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Charlotte
Lucky Dog Bark - Charlotte
Charlotte, NC
Contact for pricing
View DetailsSkiptown
Charlotte, NC
From $42/day
View DetailsLucky Dog Bark - Charlotte
Charlotte, NC
Contact for pricing
View Details