South Sacramento Pet Hospital

Pet death during routine procedures without clear explanation

“My brother received a call saying his cat died... Staff said they couldn't tell my brother exactly why/how this happened.”

IV/catheter left in pet after surgery

“These idiots LEFT THE IV in my cats left arm after getting her spayed and sent her home.”

Surgical complications and negligence claims

“Cat was sent home with her catheter in still and it had blown which resulted in an emergency visit.”

Pet died during emergency/urgent care situations

“My dog had a seizure less than a minute of walking through the door... no one came!!!”

Denied owner presence during euthanasia

“I was not allowed to be in the room when she was put down... That choice was taken away from both of us.”

Overcharging/bait-and-switch pricing(18 mentions)

“The $25 first exam is a bait-and-switch. You get lured in with the promo, then the add-ons start piling up immediately.”

Poor communication/not returning calls(15 mentions)

“They push off every call from every different numbers listed.”

Long wait times despite appointments(12 mentions)

“Even with an appointment, we're still waiting over an hour.”

Lack of compassion during euthanasia(8 mentions)

“They wanted to charge me an extra $114 dollars to be with my dog when they put her down.”

Rude staff attitudes(10 mentions)

“The staff here have terrible attitudes and horrendous customer service etiquette!!”