🐕

Southern Pines Pet Lodge

Name: Southern Pines Pet Lodge
Address: 1030 Goff Rd, Columbia, SC 29229, Columbia, SC, 29229.0, US
Telephone: +1 803-699-7077
Rating: 4.8

1030 Goff Rd, Columbia, SC 29229

4.8

83 Google reviews

Outdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Southern Pines Pet Lodge is a family-owned dog boarding and daycare facility in Columbia, SC, owned by Chelsea since April 2021. They offer overnight boarding ($30-44/night), daily daycare ($25/day), grooming, and training services. The facility requires an evaluation day for new pets and mandates current vaccinations including Rabies, Canine Influenza, Bordetella, and Distemper.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies4+ months

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Canine Influenza, Bordetella, Distemper, Flea medication

Policies & Details

Hours & Billing

Drop-off hours:7am-8am

Billing method:Both days

Cancellation & Deposits

Cancellation notice:2 days notice

Cancellation penalty:$25 charge for cancellations with less than 48 hours notice; holiday bookings forfeit 50% deposit with less than 5 days notice

Deposit required — 50% non-refundable deposit for holiday reservations

Care & Play

Group play

Solo play

Daily updates — Paid

Comfort items allowed

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Multi-dog discount — 10% off second dog for military and first responders

Senior dog accommodations

Owner operated

What Reviews Say

78 reviews analyzed

Southern Pines Pet Lodge enjoys overwhelmingly positive reviews with 92% 5-star ratings. The staff, particularly Rini and Chelsea, receive consistent praise for genuine care, friendliness, and treating pets like family. Dogs are described as excited to visit and well-cared for. Minor complaints include limited mid-day hours, no video streaming for owners, and the canine flu vaccine requirement. One isolated but notable incident involved a customer service dispute that resulted in a reservation cancellation and public back-and-forth.

Dog happiness

4.9

Staff

4.9

Cleanliness

4.7

Safety

4.6

Value

4.5

Facility

4.3

Communication

4.3

Drop-off / pickup

3.8

People love

Staff genuinely cares for pets like family(25)Dogs are happy/excited to visit(18)Clean, well-maintained facility(8)Reasonable prices/good value(5)Reliable/prompt communication(4)

Staff shoutouts

Rini(6 mentions)Chelsea(3 mentions)

Worth noting

Customer service/communication breakdown at drop-off

“YOU'RE GOING TO STOP HARASSING OUR EMPLOYEES NOW.”

Limited operating hours (not open mid-day)(2 mentions)

“They are open early & late, but not mid-day.”

No video streaming or photo report cards while boarding

“The only con is no client video to view them while away and no photo/report card.”

Canine flu vaccine requirement(2 mentions)

“They also require a canine flu vaccine which isn't given by all vets & has to be done in advance.”

Owner replies to 10% of reviewsprofessional tone12 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA

International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.8 stars from 83+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 83 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.5/ 5

Amenities7 of 14

Reviews83

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Min puppy age

4 months

Pricing

Boarding

$30–$44/night

Daycare

$25/day

Contact

Visit Website +1 803-699-7077 1030 Goff Rd, Columbia, SC 29229

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Columbia

🐕

Wescott Acres Pet Resort

Columbia, SC

4.8· 829 reviews

Cage-freeStaff overnightOutdoor yardPool / water playSmall dog area+7 more

Contact for pricing

View Details

🐕

Camp Bow Wow Columbia SC

Chain

Columbia, SC

4.7· 505 reviews

Cage-freeLive webcamStaff overnightOutdoor yardAccepts puppies+5 more

From $55/night

View Details

🐕

Camp Bow Wow Columbia MD

Chain

Columbia, MD

4.6· 451 reviews

Cage-freeLive webcamStaff overnightOutdoor yardAccepts puppies+6 more

From $74/night

View Details