Hilton Head Island facilities
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Southpaw Pet Resort

10 Fish Haul Rd, Hilton Head Island, SC 29926

4.9
181 Google reviewsGoogle Verified

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordetella

What Reviews Say

24 reviews analyzed

Southpaw Pet Resort receives overwhelmingly positive feedback across the 24 supplied reviews. Reviewers consistently describe caring and friendly staff, clean facilities, dogs that are excited and comfortable there, attentive care, and useful photo updates. One older review raises concerns about pickup-time communication, management attitude, and possible unexpected fees, while the owner disputes that the review was for this facility.

Dog happiness
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Staff
4.8

People love

Friendly staff and clean facility(9)Dogs are happy and owners feel reassured(8)Photo updates and spacious, clean facilities(4)Long-term repeat use(3)

Staff shoutouts

KatieTeam Southpaw

Worth noting

Reported management/customer-service attitude concern

“the owner did call me back , but again it was with some attitude.”

Reported pickup availability and communication confusion

“I showed up at 4 and gave the office multiple calls wondering were any employee was. after about 30 minutes i left while also leaving a voicemail asking them to call me back.”

Allegation of unexpected fees or price increase

“I then headed in my car to get my dog and once I got there I believe that to owner added on random fees and increase the prices per night just because of this miscommunication.”

Pickup-time communication and alleged unexpected fees

“I then headed in my car to get my dog and once I got there I believe that to owner added on random fees and increase the prices per night just because of this miscommunication.”

Owner replies to 71% of reviewsAvg response: 58dwarm tone8 repeat customers

Top Rated

4.9 stars from 181+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 181 reviews.

At a Glance

Google rating
4.9/ 5
Review scoreInsufficient topic coverage
Amenities0 of 14
Reviews181
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

Contact facility for pricing

Contact

Visit Website+1 854-212-4034Get directions to 10 Fish Haul Rd, Hilton Head Island, SC 29926

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