Spring Forest Animal Hospital
2310 Spring Forest Rd, Raleigh, NC 27615
Overview
Spring Forest Animal Hospital is a veterinary hospital in Raleigh offering boarding, daycare, and grooming services. The facility features climate-controlled canine condos with three size options, up to 12 daily play periods per dog, and a Fitness in the Fence program for exercise. Rates range from $32-40/night for boarding and $18-20/day for daycare, with vaccination requirements including Rabies, DHLPP, Bordetella, and Canine Influenza.
Amenities & Policies
Dog-to-staff ratio: 12:1
Max capacity: 10 dogs
Required vaccinations: Rabies, DHLPP, Leptospirosis, Bordetella, CIV (Canine Influenza), FVRCP (felines)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
71 reviews analyzedSpring Forest Animal Hospital receives overwhelmingly positive reviews for veterinary care, with Dr. Gore praised as exceptionally knowledgeable and caring. The boarding and daycare services are highly regarded, with pets excited to return and staff providing excellent communication and personalized care. However, significant concerns exist around pricing transparency - multiple reviewers report receiving unexpected bills far exceeding quoted prices, and some feel pressured into unnecessary procedures. Two serious incidents involve unauthorized surgery on already-spayed cats and a dog bitten at boarding without owner notification. These issues affect approximately 15% of reviews but don't appear to reflect the overall quality of care most pets receive.
People love
Staff shoutouts
Worth noting
Unauthorized surgery performed - opened up already-spayed cat without owner consent after finding spay tattoo
“They found a spay TATTOO (not just a scar, the GREEN tattoo) and opened her up anyways without consulting. Why? 'Just to make sure'”
Dog injured at boarding facility - bitten by another dog, owners not notified
“Belle had been bitten at boarding and we were never notified. I had to dig for answers.”
Aggressive dog in boarding caused injury to employee
“I got bit by an aggressive dog WHO THEY ADMITTED THEY HAD PROBLEMS WITH THIS DOG BEFORE.”
Dog contracted infection while boarding - foot infection developed after stay
“She was sick and had an infection in her foot. I just don't see how she was sick coming home!”
Unexpected/bait-and-switch pricing - quoted one price, charged much higher(4 mentions)
“They quoted me $542... when I went to pick up the dog they hit me with an $1100 bill.”
Lack of upfront pricing communication(4 mentions)
“No one told us that there would be another blood test to almost 150 bucks for that, and no call or talk of price!”
Performing unnecessary procedures/over-treatment(3 mentions)
“They prescribed her antibiotic for no apparent reason... they ran comprehensive blood work which showed no infection.”
Refusing to provide veterinary records(2 mentions)
“They refuse to provide me with my vet records which makes me think they never actually performed the vaccines they billed me for.”
Ignoring owner instructions about pet (not socializing when requested)
“They've ignored this before and put her in group play. I signed papers to have Belle be 'not socialized'.”
At a Glance
Max capacity
10 dogs
Dog-to-staff ratio
12:1
Pricing
Boarding
$32–$40/night
Daycare
$18–$20/day
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