Sunny Acres Pet Resort
5908 US-70, Durham, NC 27705
Overview
Sunny Acres Pet Resort is a premier dog boarding and daycare facility in Durham, NC located on 7 acres of fenced outdoor space with grassy play yards and wading pools. They offer boarding suites (the largest in the area at 6'x18'), doggy day camp, and grooming services, with staff certified in Pet First Aid and CPR and overnight employees on site.
Amenities & Policies
Required vaccinations: Rabies, Distemper Parvo, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
What Reviews Say
373 reviews analyzedSunny Acres Pet Resort is highly regarded for its expansive outdoor play areas and high-quality grooming services, with many owners reporting their dogs return home happy and exhausted. While the staff is frequently praised for being loving and professional, the facility faces criticism for its 'rustic' appearance and a lack of transparency regarding indoor tours. There are occasional but serious disputes regarding billing and incident reporting, where management's response tone can shift from warm to notably defensive.
People love
Staff shoutouts
Worth noting
Medication error allegation
“My dog even was given another dog's medication over the weekend!”
Alleged injury/behavioral incident non-disclosure
“I discovered my dog had been having behavioral dog play issues that SA knew about and never informed me of.”
Physical injury (missing tooth/bleeding paw)
“My dog came back missing a tooth! And nothing was explained to me.”
Facility appearance/Maintenance(4 mentions)
“I arrived... to a run-down abandoned looking hovel. I was reminded of The Bates Motel.”
Billing/Price transparency(5 mentions)
“Just picked up my pup and was charged for add on’s I DID NOT add on.”
Restricted access to indoor facility(3 mentions)
“I was uncomfortable with not seeing where my pet was going to be spending all day.”
At a Glance
Min puppy age
4 months
Pricing
Contact facility for pricing
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