Tails a Waggin Groomin and Roomin, LLC
5325 Trimmier Rd, Killeen, TX 76542
Overview
Tails A Waggin Groomin and Roomin is a dog boarding, daycare, and grooming facility located in Killeen, Texas. The facility offers boarding, grooming, and daycare services for dogs. The website provides minimal information beyond basic contact details and service offerings.
Amenities & Policies
What Reviews Say
64 reviews analyzedThe facility is highly praised by a majority of long-term clients for its affordability and the genuine affection staff show toward the dogs. However, there is a significant divide in experiences, with several one-star reviews highlighting serious issues regarding communication, strict vaccine protocols, and instances where the facility appeared unattended during business hours. While many find the staff 'sweet as pie,' the owner's responses to criticism are often confrontational, frequently claiming the reviewer was never a customer or disputing their account of events.
People love
Staff shoutouts
Worth noting
Physical injury during grooming
“they’ve cut my Gizmo to the point where he’s been left with an open sore.”
Facility accessibility/abandonment concerns
“We called the cops and they were not able to get in... our dog was locked inside in a cage with no one where to take care of him.”
Communication and Phone Responsiveness(4 mentions)
“They do not answer the phone, are never there, and are not easy to work with.”
Strict Vaccination/Documentation Disputes(2 mentions)
“owners are incapable of reading documents which clearly show shots are up to date.”
Grooming Quality/Thoroughness(2 mentions)
“she still had paint in her hair... She also didn't really smell any better.”
At a Glance
Pricing
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