The Pet Stop
5201 Clear Creek Rd, Killeen, TX 76549
Overview
The Pet Stop is a family-owned pet grooming facility in Killeen, TX that also offers small dog boarding services. They provide grooming services including full grooming, bath and dry, deshedding, trim and tidy, and senior dog grooming. The facility limits boarding to a handful of small dogs to maintain a calm environment. They are open Monday through Friday 9am-5pm and primarily serve the Killeen area including Nolanville, Copperas Cove, and Lampasas.
Amenities & Policies
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What Reviews Say
254 reviews analyzedThe Pet Stop is highly regarded for its grooming expertise, particularly with difficult deshedding tasks and anxious pets. While the vast majority of customers report excellent results and a loving environment, there is a notable pattern of conflict between the owner and customers regarding scheduling errors and specific grooming requests. The facility is praised for its cleanliness and the high-quality 'spa-like' finish of the dogs.
People love
Staff shoutouts
Worth noting
Alleged trauma/behavioral change after visit
“I now have a dog that’s traumatized, and won’t even respond when I call for her, she will not eat, or anything.”
Grooming injury (nicked ears)
“There was a small grooming accident with our dog on the inside of his ears.”
Incorrect grooming cuts/not following instructions(6 mentions)
“He looked nice but not like I wanted nor asked for.”
Owner/Staff defensiveness or rudeness(5 mentions)
“The owner is extremely rude and disrespectful to customers. Disgusting behavior and attitude.”
Pricing discrepancies/unexpected increases(3 mentions)
“My total cost was $76.00 and change so I'm not sure how that added up.”
Top Rated
4.6 stars from 257+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 257 reviews.
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