Charlotte facilities
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The Barker Lounge

4336 Monroe Rd, Charlotte, NC 28205

4.6
131 Google reviews
Cage-freePhoto updatesStaff overnightOutdoor yardAccepts puppiesGroomingTrainingClimate controlledOnline booking

Overview

The Barker Lounge is a multi-location dog daycare and boarding facility with locations across Florida, Georgia, New Jersey, North Carolina, and South Carolina. The East Charlotte location offers over 12,000 square feet of cage-free indoor/outdoor play areas, climate-controlled facilities, 24-hour security camera monitoring, and requires all new dogs to complete a free Meet & Greet temperament evaluation before acceptance.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed

Extras

Senior dog accommodations
Owner operated

What Reviews Say

126 reviews analyzed

The Barker Lounge is highly regarded for its enthusiastic staff and effective dog socialization, with many long-term clients praising the 'report cards' and Instagram updates. While the majority of dogs return home happy and 'exhausted,' a small number of serious complaints exist regarding boarding safety, including bite incidents and significant weight loss. Overall, it is a top-tier choice for daycare, though owners of dogs with high-maintenance coats should be aware that post-play grooming is not included.

Cleanliness
4.8
Drop-off / pickup
4.8
Dog happiness
4.7
Communication
4.6
Staff
4.5
Facility
4.4
Value
4.2
Safety
3.5

People love

Post-daycare exhaustion(18)Social media updates(12)Temperament-based grouping(6)

Staff shoutouts

Tristan(5 mentions)CaitlinQuinCori

Worth noting

Physical injuries and weight loss during boarding

“My Labradoodle got bitten on the side of her face leaving bloody wounds... lost 4 pounds during her stay and I could feel her spine.”

Allegations of improper chemical use/sanitation

“Their ONLY cleaning solution for the entire facility is 1 1/3rd cup of bleach... Dogs can fall ill from either inhaling or ingesting.”

Coat matting and hygiene after play(2 mentions)

“She came home wet and smelling... she was COVERED in matts.”

Rigid or poor refund/deposit policies(2 mentions)

“Crappy deposit policy... cancelled 3 weeks in advance only to find out they were keeping the cash.”

Rude front desk interactions(3 mentions)

“The male that was at the front desk was rude and totally lacked enthusiasm.”

Owner replies to 25% of reviewsprofessional tone14 repeat customers

Top Rated

4.6 stars from 131+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 131 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.4/ 5
Amenities9 of 14
Reviews131
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website+1 980-256-0677Get directions to 4336 Monroe Rd, Charlotte, NC 28205

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