The Clean Dog
715 Edgewood Ave NE, Atlanta, GA 30307
Overview
The Clean Dog is a Atlanta-based pet care facility established in 2005, offering boutique boarding, cage-free daycare (playcare), professional grooming, express bath bar, and self-service washtubs. They emphasize a clean, loving environment with 15+ years of experience and provide add-on services like city walks, frozen treats, and spa treatments. The facility alsoretails whole pet foods, treats, and accessories.
Amenities & Policies
Policies & Details
Care & Play
What Reviews Say
255 reviews analyzedThe Clean Dog is a highly polarized facility that excels in self-service washing, retail variety, and digital report cards, earning deep loyalty from many long-term clients. However, the business is marred by several high-severity safety incidents, including a lost dog and multiple grooming injuries. While many praise the staff, the owner (Maria) is frequently described as defensive and rigid regarding pricing and late fees, often engaging in lengthy public disputes with dissatisfied customers.
People love
Staff shoutouts
Worth noting
Lost dog during boarding
“They took my dog for a night walk and LOST HIM... He wasn't found until later that afternoon frantically running around in a parking garage.”
Grooming injuries (nicks/cuts)
“My cat had suffered over 10 deep wounds and was bleeding from multiple spots all over his body.”
Dog escaped facility into traffic
“My dog came running out of there establishment into 4 lanes of traffic. I had to jump out of my car run into traffic to save my dog.”
Non-Disclosure Agreements (NDAs) for refunds
“They decided if I wanted a full refund, they would force me to sign a non-disclosure agreement.”
Unexpected fees/Pricing inconsistency(8 mentions)
“The owner would either charge me for services that I did not request or just raise the price with no explanation.”
Shaving/Cutting too short against instructions(7 mentions)
“I specifically told them to NOT shave him... they shaved his face and much of his underbelly.”
Long wait times for grooming(6 mentions)
“I dropped her off at 11 and I went at 12:30 & they changed to 2. I got there at 2 and I saw them just start washing her.”
At a Glance
Pricing
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