The Doghouse School
3710 Summer Ave, Memphis, TN 38122
Overview
The Doghouse School is a unique dog daycare and boarding facility in Memphis that takes a creative school-themed approach to pet care. Founded by a mother who left her job to create a better experience for her own dog, the facility emphasizes outdoor play in grass, mud, and natural activities rather than spa-style amenities. They offer daycare and boarding with daily activity reports, art projects, achievement logbooks, report cards, and a free bath with each stay.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
157 reviews analyzedThe Doghouse School is highly regarded for its unique 'school' theme, offering exceptional enrichment through arts and crafts, personalized journals, and a dedicated doggy bus service. Customers are overwhelmingly positive about the high level of engagement and the frequent social media updates that provide peace of mind. While the facility receives near-perfect marks for dog happiness and staff warmth, a small number of customers have expressed frustration regarding strict holiday cancellation policies and various service fees.
People love
Staff shoutouts
Worth noting
Strict non-refundable holiday deposit/cancellation policy causing financial disputes.
“They ran a credit card on file without my consent... they did not refund me for the services that they did not render.”
Alleged lack of supervision/feeding for young puppies during orientation.
“They didn’t communicate w/ me nor feed her until 3pm when I checked in to see whether she was eating.”
Strict Cancellation/Refund Policies(3 mentions)
“They wouldn’t issue a refund even though I was a brand new customer & a new dog owner.”
Pricing/Fees(3 mentions)
“I wish they didn’t charge for every little thing... with booking to early fees and late fees all kind of fees.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
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