The Lodge Luxury Boarding Retreat
Building on the Left of the driveway, 18450 Hwy 105 W, Montgomery, TX 77356
Overview
The Lodge Luxury Boarding Retreat is a veterinary-supervised pet resort in Montgomery, TX offering boarding, daycare, grooming, and bathing services. As part of Animal Hospital of Montgomery, it provides professional oversight with trained veterinary staff, medication administration, and on-site medical support. The facility features climate-controlled accommodations, supervised outdoor time, group play, and requires behavioral assessments and current vaccinations for all pets.
Amenities & Policies
Required vaccinations: current vaccinations, annual exam, parasite prevention
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
70 reviews analyzedThe Lodge is highly regarded for its friendly staff and luxury environment, with many pets returning home happy and well-rested. However, there is a significant divide in experience; while many praise the grooming and daycare, several recent reviews highlight serious operational failures including medication neglect, poor communication regarding vet fees, and instances of dogs being returned wet or soiled. The facility appears to excel in routine care but struggles with administrative consistency and high-volume management.
People love
Staff shoutouts
Worth noting
Lost dog incident/Incompetent tracking
“they could not find her and literally thought they had lost her. They finally figured out what was going on after 1 hour.”
Medical/Medication neglect
“they missed 2 days of medication and he had 6 extra cups of food that he was not fed.”
Sanitation concerns (Urine)
“When I picked up my dog his toys and bag we’re Soaked in Urine!”
Poor grooming execution (Wet/Matted dogs)
“When I picked up My dog, he was soaked, not dryer in the least and he was so matted.”
Kennel Cough
“2 days later she now has kennel cough.”
Communication/Administrative errors
“I complained and was told the manager would call me which never happened.”
Top Rated
4.5 stars from 71+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 71 reviews.
At a Glance
Pricing
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