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The PARC Grand Resort

Name: The PARC Grand Resort
Address: 4529 Donnelly Ave, Fort Worth, TX 76107, Fort Worth, TX, 76107, US
Telephone: +1 817-989-7297

4529 Donnelly Ave, Fort Worth, TX 76107

4.3

89 Google reviews

Grooming

Overview

The PARC is primarily a veterinary clinic in Fort Worth, TX that also offers pet boarding and grooming as additional services. The website provides minimal details about their boarding/daycare operations, with the focus primarily on veterinary care, wellness services, and their 'People First' philosophy. As an on-site veterinary facility, they can provide emergency medical care for boarding pets.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Safety & Emergency

Emergency vet protocol:On site

What Reviews Say

89 reviews analyzed

The PARC Grand Resort is a high-end facility praised for its cleanliness, luxury amenities like the bone-shaped pool, and skilled grooming staff (notably Brittany and Clarissa). However, there is a significant divide in customer experience, with several reports of 'surprise' medical fees, rigid scheduling policies, and occasional lapses in basic care for cats. While many long-term clients trust the facility due to its connection to the adjacent 24/7 animal hospital, newer reviews suggest frustration with management's communication and pricing transparency.

Cleanliness

4.8

Facility

4.6

Dog happiness

4.5

Staff

4.2

Safety

3.5

Communication

3.2

Value

2.8

Drop-off / pickup

2.1

People love

Pool and Spa amenities(5)High-quality grooming (specific staff)(8)Proximity to 24/7 Vet(5)

Staff shoutouts

Brittany(6 mentions)Sabrina(2 mentions)Clarissa(2 mentions)Rebecca(2 mentions)Destiny

Worth noting

Neglect of basic care (feeding/cleaning)

“They did not feed him as instructed because she said they FORGOT. He got a upper respiratory infection... because they FORGOT to clean the kennels.”

Rough handling of animals

“night nurses who transported my cats into their carriers dumped my cats and litter box into the carrier.”

Unsupervised play/Safety

“she also found him being HUMPED by another dog and no supervision.”

Hidden fees and upselling(6 mentions)

“They refused to take my dog unless I accepted their quote for the fecal exam and the shot... they not tell in advance.”

Restrictive drop-off/pick-up hours(4 mentions)

“The new drop-off/pickup hours make it hard... It ended up costing us 2 extra days of boarding fees.”

Grooming errors(3 mentions)

“30 mins before I was to board I got a call that they had ACCIDENTALLY SHAVED HIM. My dog had a double coat.”

At a Glance

Google rating

4.3/ 5

Review score

3.7/ 5

Amenities1 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website +1 817-989-7297 4529 Donnelly Ave, Fort Worth, TX 76107

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