The Pet Resort at Lake Conroe
119 Old River Rd, Montgomery, TX 77356
Overview
The Pet Resort at Lake Conroe is a family-owned pet boarding and daycare facility operated by the Shisler family for the past 20 years. They offer overnight boarding in climate-controlled suites with private outdoor patios, individual playtime (no group play), day stay services, exit baths, and nail trimming. The facility emphasizes personalized one-on-one care with picture text updates, spa music, and elevated beds for boarding pets.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
90 reviews analyzedThe facility is highly regarded for its spacious outdoor yards and a successful transition to new ownership that has improved the facility's aesthetics and care standards. While the vast majority of clients report happy, clean dogs and appreciate the photo updates, a small number of legacy reviews mention issues with billing transparency and communication. Overall, it is praised as a trustworthy, family-run environment that accommodates high-energy breeds and senior dogs with compassion.
People love
Staff shoutouts
Worth noting
Health/Sanitation concern (Skin infection)
“Our dog came home with a skin infection on his genitals... he was put on antibiotics AND a topical for the infection.”
Negligence/Lost items and health claims
“They lost all 5 [toys]! ... Our dogs acted as if they were never fed our had enough water and were sick when we brought them home.”
Communication gaps(2 mentions)
“The only time I got updates is when I called or texted. they should implement a communication system.”
Pricing/Billing disputes(2 mentions)
“Twice we have left our dog with them and twice we were charged more than quoted.”
Top Rated
4.8 stars from 92+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 92 reviews.
At a Glance
Pricing
Boarding
$30–$42/night
Daycare
$20–$25/day
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