The Petropolitan Killarney

Injury during grooming (cut past the quick) resulting in emergency vet visit and lack of disclosure at pickup.

“my dog's nails were cut past the quick. I was not informed of this at pickup. While driving home, I noticed blood throughout the back seat and immediately took my dog to the emergency vet.”

Physical injury during daycare and lack of supervision.

“I received a call informing me that my pup had been hurt in an incident with another dog... he was so exhausted afterward that I couldn't do anything with him, and to make matters worse, he was limping.”

Staff yelling at anxious animals.

“I then hear the groomer YELLING at my dog to 'JUST CALM DOWN' multiple times.”

Pricing and Upcharging(3 mentions)

“I was quoted $155 and charged $230.. any matting in the past has not been substantial enough for a groomer to upcharge me $80.”

Communication/Attitude issues(4 mentions)

“I experienced what I perceived to be condescending and dismissive attitudes from staff.”