The Pooch Patio
2515 Manor Way, Dallas, TX 75235
Overview
The Pooch Patio is a comprehensive dog boarding and daycare facility in Dallas established in 2005, offering multiple boarding tiers from standard kennels ($65/night) to luxury penthouse suites ($135/night), along with pack play daycare, cat boarding, grooming, pet taxi, and dog party services. They require temperament evaluations for new clients, mandatory spay/neuter for dogs over 6 months, and current vaccinations including Bordetella every 6 months.
Amenities & Policies
Dog-to-staff ratio: 2:1
Required vaccinations: Rabies, Distemper/Parvo, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
199 reviews analyzedThe Pooch Patio is highly regarded for its cleanliness, professional grooming (especially for Doodles), and the transparency provided by their webcam system. While most customers praise the attentive staff and extended hours, a small subset of reviewers find the pricing high and have experienced communication breakdowns regarding grooming instructions. The owner is exceptionally active in responding to feedback, often providing detailed, factual rebuttals to negative claims while maintaining a professional and protective stance over her staff.
People love
Staff shoutouts
Worth noting
Allegation of physical injury/nicks during grooming
“they cut my poor dog's paw and then blamed me, my dog, my previois groomer and everybody else”
Allegations of unsupervised play/unsanitary conditions
“there was so much poop and pee stains on the concrete and there seemed to be no one attending to the dogs at all.”
Pricing and hidden fees(6 mentions)
“I ended paying over $200 for a overnight stay / daycare !!! That is ridiculous.”
Grooming style/length discrepancies(5 mentions)
“SHE GAVE MY DOG THE UGLIEST HAIRCUT OF HIS LIFE, LEAVING HIM WITH ALMOST NO FUR.”
Wait times for grooming completion(3 mentions)
“There needs to be a more narrow window of when your dog will be ready rather than wait around all day.”
Top Rated
4.5 stars from 212+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 212 reviews.
At a Glance
Dog-to-staff ratio
2:1
Min puppy age
4 months
Pricing
Boarding
$65–$135/night
Daycare
$25–$45/day
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