The Yard Dog

Fatal safety negligence (Dog escaped and killed by car)

“Their improperly trained employee took sweet Lola outside the gated area WITHOUT her harness on and she ran into one of the busiest streets... and was tragically hit and killed by a car!”

Failure to report injuries/medical issues to owners

“I discovered that my dog was injured and bleeding. It is clear that they were aware something had happened, as they shaved the area and treated it — and simply chose not to inform me.”

Severe feeding negligence during boarding

“My dog was not eating or being fed for over 72 hours... I only found out after the fact when I noticed her food bag was almost just as full as when I dropped her off.”

Ignoring medical/grooming instructions(2 mentions)

“I have reiterated this problem over and over... 2 days later her neck had broken into hives. It’s a 'well I want the dog to smell scented anyway so I am going to work around the owner’s request.'”

Poor management responsiveness(5 mentions)

“The manager was unresponsive and unapologetic... It took an email and several calls to the Yard dog to even get the owner to call me back.”

Hygiene issues in boarding (urine/feces)(3 mentions)

“my dog’s belongings were returned soiled with urine and covered in hair from multiple dogs.”