TopDog Club K9

Severe strangulation incident involving a collar and another dog's jaw; alleged 30-minute delay in medical intervention.

“My puppy of four months old... was severely strangled under their care. They contacted me 30 minutes after the incident happened and instead of taking our puppy to the nearest vet they chose to wait for us.”

Dog returned with bite wounds/blood on head and eyelid requiring emergency veterinary surgery.

“When he was brought out, he had blood / bite marks on his fur and skull as well on the eye lid... the vet suggested surgery on the injured eye lid.”

Refusal to cover veterinary bills for injuries sustained on-site(3 mentions)

“And they don't feel they should pay the bills??? We will be taking further steps.”

Defensive or dismissive management response to incidents(4 mentions)

“There was finger pointing and blame on me the owner... I was shrugged off in the parking lot.”

Grooming injuries (nicks/cuts)

“the groomer cut my puppy in three spots.”