Town & Country Kennel

Dog taken to different state without owner consent, held for ransom, required police and media intervention to return

“The owner will take your dog on a "vacation" in a different state without telling anyone and then try to hold them for ransom and refuse to bring the dog back. And then after police and local12news get involved finally decides to bring back the dog.”

Alleged theft of customer dog

“Stole someone dog just very unprofessional wouldn’t trust them”

Owner/manager making unilateral decisions about pets with no safety regard

“Barb does whatever she wants with your pets, with no regard to their safety”

Dog returned underweight with no communication about eating issues or walk records

“My dog was returned to me underweight and with 80% of the food I had left for her, but no one said she wasn’t eating until I complained to the owner”

Unprofessionalism/poor business practices(6 mentions)

“Very very unprofessional. Decision making choices are handled with an elementary level of thinking.”

Communication/responsiveness failures(3 mentions)

“Attempted 3 times to get in contact with them in order to board our dog... No return call.”

Owner conduct issues(3 mentions)

“crooked owner & business, don’t take your fur babies here”