Twissted Whiskers Pet Hotel

Dog injured itself in kennel - nose raw and scabbed - owner not contacted

“I came home to my youngest dog of two having her nose all scabbed up and raw... But, let me tell you, this was more than a nights worth of injury... THEY NEVER EVEN CALLED ME TO MAKE ME AWARE OF THIS”

Cat became sick after boarding - possible exposure to loose cat in facility

“My cat has never been sick in his 7 years of life... and im have to take him to vet in am he hasnt gotten better sneezing everywere and having hard time breathing and junky eyes...”

Phone/email not answered - communication issues(4 mentions)

“What’s the point of having a company if you can’t answer the phone ??”

Difficulty scheduling/booking(2 mentions)

“These people do not answer the phone and do not respond to emails. I called 3 times. And sent 2 emails.”